Wrong size?
Email us at aitprojectsllc@gmail.com to request a new size, send us back the wrong product, and only pay for shipping to receive your new item.
Not satisfied with the product?
30-day money-back guarantee from the day the item was delivered.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at aitprojectsllc@gmail.com and send your item to PO Box 538 Maple Valley WA 98038
Shipping returns
To return your product, you should mail your product to: PO Box 538 Maple Valley WA 98038
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at aitprojectsllc@gmail.com for questions related to refunds and returns.